We wanted to give you a heads up about a new feature launching this week on Ether: “Free then Paid”. You might be asking yourself, what is Free then Paid? As a result of your feedback and suggestions, we’ve created a new seller listing type that allows you to market your services in a more effective way than just offering a Free (no charge) service.
If you select this option for your listing, whether creating a new listing or changing the pricing on a current listing, customers will be able to begin their call to you for free. During a call, you let your caller know when you’re ready to begin charging, then you simply press the * key on your phone, and the customer will be prompted to pay your rate before continuing the call.
Customers are more likely to call you if it starts off for free even if the free period is very brief. It gives you the opportunity to let the customer know what you can offer them and why they should pay you for your time. Offering this type of listing is a great way to help maximize your efforts to acquire and retain customers.
Please note: If you have “No Charge - talk for free” enabled for your listing, these listings will be changed to “Free then Paid” once the feature goes live later this week. As a default for any listing that was No Charge - talk for free before, we’ve set the pricing at $10/hour. You can easily make changes to your listing's rates by visiting here: http://www.ether.com/Services/Default.aspx.
Your thoughts, insights and suggestions are encouraged, so please send them our way via: comments, forums or by sending via the support form by selecting Suggestions/Comments from subject drop down menu.